Terms & Conditions

1. Booking and Payment

• All bookings must be made through our official website, authorized agents, or direct communication with our team.
• Full or partial payment, as specified at the time of booking, must be made to confirm your reservation.
• Prices are subject to change without prior notice due to fluctuations in taxes, fuel costs, or other factors.

2. Cancellations and Refunds

• Cancellation requests must be made in writing or via our official communication channels.
• Cancellation charges will apply based on the time of cancellation before the departure date.
• Refunds, if applicable, will be processed after deducting cancellation fees and non-refundable charges such as hotel bookings or transportation costs.
• No refund will be provided for services not utilized during the tour.

3. Changes by the Company

• We reserve the right to modify, postpone, or cancel tours due to circumstances beyond our control, such as weather conditions, political unrest, or natural disasters.
• In such cases, alternative arrangements will be provided, or a refund will be issued as per company policy.

4. Travel Documents

• It is the traveler’s responsibility to ensure they possess valid travel documents such as passports, visas, permits, and identification required for the journey.
• The company is not responsible for denied boarding or entry due to invalid or missing documents.

5. Health and Safety

• Travelers must disclose any medical conditions that may affect their participation in the tour.
• The company is not liable for any illness, injury, or mishap that occurs during the tour. Travelers are encouraged to carry personal travel insurance.

6. Liability

• The company acts as an intermediary between customers and third-party service providers such as hotels, transport companies, and activity organizers.
• We are not responsible for delays, damages, losses, or additional expenses caused by third-party services or factors beyond our control.
• Our liability is limited to the amount paid by the customer for the services booked.

7. Conduct and Behavior

• Travelers are expected to conduct themselves respectfully and follow local laws and customs.
• The company reserves the right to terminate services for individuals whose behavior is disruptive or harmful, without any refund.

8. Governing Law

• These terms are governed by the laws of the jurisdiction in which the company is registered.
• Any disputes shall be subject to the exclusive jurisdiction of the courts in that region.